LJ
Lauren J

1 reviews | Active since May 2024

25 May 2024, 16:07

Dial a worst bed company ever

After weeks of back and forth we telephonically agreed on a day for dial a bed to exchange my lumpy bed after not even having it for 1 month and after waiting whole day at home no one has showed up this is beyond frustrating as I had thing to do but waited as they said that they would come today. Does this company even care about customer or care about selling good that are in working order? NEVER EVER BUY FROM THESE PEOPLE. Take your money where it is valued

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Replies (6)
Dial-a-bed
Dial-a-bed's reply25 May 2024, 18:00
Official
Hi Lauren, we have escalated your query to management for their urgent attention and will be in contact with you soonest. Thanks, NG. 
LJ
Lauren J's update25 May 2024, 18:32
Reviewer Update
Management has been in contact with me today was suppose to be the resolution to the problem but now the problem is even bigger and I am even more frustrated at this whole ordeal at this point I just want a refund please
Dial-a-bed
Dial-a-bed's reply25 May 2024, 19:20
Official
Hi Lauren, your feedback has been sent to management. Thanks, NG. 
LJ
Lauren J's update27 May 2024, 20:36
Reviewer Update
Still waiting for the call back that was promised for today
Dial-a-bed
Dial-a-bed's reply28 May 2024, 12:37
Official
Hi Lauren, 
We can confirm that our team has contacted you to make delivery arrangements. If you require further assistance or have any queries please contact our team on ***
Thanks, NG. 
Dial-a-bed
Dial-a-bed's reply05 Jun 2024, 15:20
Official
Hi Lauren, this response confirms that your query has been resolved. Thanks, NG.