Dial-a-bed should be called ready-to-fail

Bought an extremely expensive bed and once they had our money not a peep out of them. When you talk to the call centre, all they say is they will get back to you in a few minutes, which they inevitably never do. When you call back and ask for that same person, he or she miraculously doesn't work there. When feedback was finally milked from them, we got told that they aren't making beds this year and we will have to wait. When we placed the order this was never mentioned. In the times we called, this was never mentioned until the very last call. Getting managers to call you back is even worse than getting the call centre to give you ANY feedback at all. Now they have our money and frankly I don't know if we're actually even going to get anything from them. Another magnificently wrecked experience.