Dial a bed service hasn’t been great - we were told our bed was to be delivered on Saturday (on which we sold our bed)

Dial a bed service hasn’t been great - we were told our bed was to be delivered on Saturday (on which we sold our bed). No communication from their side and only upon phoning were we told that our bed was defected and was not to be delivered. Tevin Thabiso Ndhlovu deserves 10 stars for his incredible service to assist me in rectifying our issue