Dial-a-bed ****?

Item: Dial-a-bed
Rating: 1
Author: Ronette E

Shocking. Have they become a **** that takes money and do not deliver? I paid for a bed on 30 March, got one email to say they will contact me and nothing further. NO BED, no contact, no response to emails. It is now THREE weeks later.

I feel ****med and furious.

Helpful (0)

Replies (3)

Dial-a-bed's replyOfficial

20 May 2020, 12:16

Hi Ronette,

Thank you for messaging us and sharing your review.

We are terribly sorry to read of your experience and would like to make things right. One of our Sleep Experts will be contacting you soon to resolve the matter.

Kind Regards,
PM
Dial a Bed

Best regards,

Dial-a-bed's reply20 May 2020, 12:16

Official

Best regards,

Ronette E's updateReviewer Update

21 May 2020, 12:19

Thank you for your response. However, it is now 24 hours later and nobody has contacted me. If only your customer service was as active as your social media management.

Ronette E's update21 May 2020, 12:19

Reviewer Update

Thank you for your response. However, it is now 24 hours later and nobody has contacted me. If only your customer service was as active as your social media management.

Dial-a-bed's replyOfficial

21 May 2020, 13:33

Hi Ronette,

Thank you for messaging us.

This is to confirm, as per telecon with our Sleep Expert today that your order will be delivered tomorrow.

Best regards,

Dial-a-bed's reply21 May 2020, 13:33

Official

Hi Ronette,

Thank you for messaging us.

This is to confirm, as per telecon with our Sleep Expert today that your order will be delivered tomorrow.

Best regards,

Dial-a-bed ****?

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