KP
Karen P

1 reviews | Active since Mar 2009

29 Oct 2021, 12:16

Dial-a-bed redeems and fulfills

After posting a negative review recently, Dial-a-bed has really made a huge effort to turn our experience around. Thank you, Henk, from the Willowbridge store. I’m sorry for putting in a bad spot, but I’m glad everyone figured out the culprit, and that the situation won’t repeat. I know that if the right people, ie Henk, etc, were aware of what was going on, it would not at all have been an issue. Thank you for going out of your way to make sure we are happy.

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Replies (1)
Dial-a-bed
Dial-a-bed's reply29 Oct 2021, 14:23
Official
Dear Karen Parker . Thank for so much for the positive review. We have a strong commitment to an amazing customer experience and are pleased that your interaction with Henk was such a positive encounter. We will be sure to recognize Henk for his dedication and passion for service. DJ