Dial-a-bed DISGUSTING COMPANY

I bought a Simmons mattress through Dial-a-bed just over a year ago (which is still under warranty) as it's a 3 year warranty and the mattress is completely colkapsed/torn material on both sides of it, and huge holes on either sides with a piece of nail sticking out. Contacted Dial-a-bed, and an inspector from Simmonds was sent out. Their conclusion is to repair the mattress at MY cost of R1000 as the "guarantee" is out!! What a load of ****ing bull**** & what a DISGUSTING company to deal with!! STAY AWAY FROM DIAL-A-BED & SIMMOMS MATTRESSES! Utterly disappointed & disgusted with their pathetic service.