LA
Laren A
1 reviews | Active since Aug 2017
08 May 2026, 13:03
Customer satisfaction truly matters to Dial a Bed
I went through a warranty process with Dial a Bed and Bravo Brands. Initially, I was not too happy with the outcome. After my complaint I was then contacted by Rashid Khan, the Senior Operations Manager. He went above and beyond to make sure that I was happy, and I am pleased with the final outcome. I am now looking forward to my new mattress being delivered. We purchased 5 mattresses from Dial a Bed 5 years ago. We will be happy to do so again in the future because they do truly value their customers.
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Dial-a-bed's replyOfficial
08 May 2026, 13:42Good afternoon, Strider.
Thank you for the positive review. We are pleased to know that Rashid was able to assist with resolving your query. We strive to provide our customers with the best experience.
Thanks, NM.
Thank you for the positive review. We are pleased to know that Rashid was able to assist with resolving your query. We strive to provide our customers with the best experience.
Thanks, NM.
Dial-a-bed's reply08 May 2026, 13:42
Official
Good afternoon, Strider.
Thank you for the positive review. We are pleased to know that Rashid was able to assist with resolving your query. We strive to provide our customers with the best experience.
Thanks, NM.
Thank you for the positive review. We are pleased to know that Rashid was able to assist with resolving your query. We strive to provide our customers with the best experience.
Thanks, NM.