convincing with lies to sell products

I bought a queen bed at that store my wife and I asked for a firm mattress but not very expensive so the salesman Selvan showed is a Sealy pillow top & said its on special he insisted it is firm & bed delivered...slept on it it was soft went back to complain ...he submitted complaint to Sealy a lady phoned me & and asked the problem i explained she said turnberry pillow top is a medium matt i phoned & went to the store ...a saleslady said its not firm & Selvan insisted the lady from Sealy does not know her fed up i had to pay more money & take a king koil today i got a call from Sealy customer service ********** 242 & the lady confirmed that the bed does not come in firm so Selvan **** i should be refunded my extra money i paid because Selvan just **** & **** just to get the sale ....who knows better the manufacturer or sales. first time to dial a bed very disappointed i can't recommend this particular store R.Harrikissoon