Buying a bed terrible experience!

My partner and I bought a bed at dial-a-bed in Craighall/Hyde Park, Johannesburg about three weeks ago. We settled for a forty winks queen bed and agreed with the store that they should deliver on 31 December at the new house we would be moving to. During the course of the week, my partner and I thought the bed should be a Seally, and called the store to change the bed. As you know, buying a bed is a bit hard, so eventually we agreed to revert to change back to the original bed. I called the store and the sales agent was abusive, arguing that we could not change beds as we wished. I wasn't happy with his attitude and customer service. So I spoke to his manager who agreed to solve this for us. Come the 31st, we were surprised to be receiving a Seal bed still, instead of the Forty Winks we had ordered. We were told that we had to make use of it while we waited for the new years holidays to end. We understood. Today, disappointingly, they delivered the correct mattress but without the base. As I write, my partner and I are sleeping on a forty winks mattress that has a Seally base, despite having corrected the order. This is after paying 8000 rand. Bad service is an understatement to describe this experience. We will never buy fr dial a bed again with this kind of service. Now we wait for tomorrow, hoping that someone will do their job correctly, for once. Is that too much to ask?