TK
Tebogo K
1 reviews | Active since Aug 2024
13 Aug 2024, 21:12
Below Expectations Aftersales Service.
Dial a Bed, Crowthorne Shop,
We bought a bed in 28/07/2024, the experience using it has been below expectation and regrettable. On 11/08/2024, we wrote to the shop and customer care centre expressing our dissatisfaction with the bed but till now no response from both. This is extremely disappointing but hope we will get the assistance and level of service quality we deserve as loyal customers.
Allow me to commend the salesman, a Mr Gabriel, for his professional attention with us while shopping and paying for the bed.
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Replies (1)Dial-a-bed's replyOfficial
14 Aug 2024, 08:21Hi Tebogo, your query has been escalated to our regional manager for urgent attention and will be in contact with you soon to assist. Thanks, NG.
Dial-a-bed's reply14 Aug 2024, 08:21
Official
Hi Tebogo, your query has been escalated to our regional manager for urgent attention and will be in contact with you soon to assist. Thanks, NG.
