1 reviews | Active since Feb 2014
Beds not delivered on the agreed date
Good Morning This complaint is about an online purchase at Dial a bed. I was promised a delivery for my two beds on 3 August 2021 and then cleared the rooms an asked my partner to take leave so that there will be someone to receive the order. On 3rd August i received a call from Dial a bed to inform me that the beds will not be delivered, few minutes later after receiving that call, Dial a bed called again to inform me that the beds will be delivered on the agreed date which was on the 3rd. Now to my surprise when i got home my beds were not delivered and i don't even know when the delivery will take place. Now my partner must extend his leave because there is no one to can await the for the delivery. I also need to highlight the fact that i was inconvenienced because i had to bring our old beds back into our rooms so that we can sleep for the night. i am honestly not happy with the service I'm receiving from Dial a bed
Regards
