Bed not delivered

<p>Hi,</p> <p>I bought a bed and paid in full for it on 1 Feb 2017. I was in the store at Brooklyn Mall, Pretoria and arranged it with Donald to have the bed delivered before the 20th of Feb 2017. I got a call on the 23 rd of Feb 2017 from your call centre to inform me that the bed was going to be delivered today on 23 Feb 2017.I went to the apartment at 14h00 and the bed was not delivered. I phoned Pieter from Brooklyn, Dial a Bed in Pretoria and he said there was a problem since no one was at the flat. This is not true since there are still builders at the flat the whole day. At 14h30 I drove to the flat to see if the bed was delivered. It was not. I phoned the Brooklyn Dial a bed and spoke to Ashraf. He said the bed would be delivered between 15h30 - 16h30 on 23 Feb 2017. I phoned the builder at 18h00 and he informed me that the bed was not delivered. What is the problem? Why are you giving me the run around? This is really bad service. I bought 5 beds during the last 3 years from you and I expect better service from you.</p> <p>Deliver the bed to me at 10h00 on Friday, 24 th of Feb 2017 as I will be personally at the flat to receive it.</p> <p>This is super unprofessional. I regret paying for the bed in full before delivery. I will reconsider doing business with Dial a bed in future.</p>