SM
Sithembile M
1 reviews | Active since Nov 2018
11 Mar 2024, 08:40
Bed lumpsy - poor quality
Dear Dial a bed team... I bought at a bed at Alberton branch for R7000 ( 2022)... One side of the bed is so lumpy and I thought when buying that will be a comfort of my life and the mattress is even noisy and I believe is because of this lumpysness. Can you please support urgently because I hate this bed now and your urgent feedback will be highly appreciated
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Replies (2)
Dial-a-bed's replyOfficial
11 Mar 2024, 09:04Hi Sithembile, your query has been escalated to management and will be in contact with you soon to assist. Thank you, NG.
Best regards,
Dial-a-bed's reply11 Mar 2024, 09:04
Official
Hi Sithembile, your query has been escalated to management and will be in contact with you soon to assist. Thank you, NG.
Best regards,
Dial-a-bed's replyOfficial
04 Apr 2024, 15:22Hi Sithembile, our team has provided an update and we can confirm that our store manager has contacted you to assist. Details of the warranty fee payable to the supplier have been shared with you.
Thanks, NG.
Thanks, NG.
Best regards,
Dial-a-bed's reply04 Apr 2024, 15:22
Official
Hi Sithembile, our team has provided an update and we can confirm that our store manager has contacted you to assist. Details of the warranty fee payable to the supplier have been shared with you.
Thanks, NG.
Thanks, NG.
Best regards,