CD
Chantel D

1 reviews | Active since Apr 2017

08 Nov 2018, 16:50

Bad quality workmanship on bases

Wow, see there was a post for more of less the same issues I have about a month ago.

VERY bad quality workmanship on their bed bases. We bought a Restonic Serene B/Set 152cm, that was apparently on special marked down from R11 999.00 to R5 999.00 in July 2017.

A couple of months after receiving this bed, we were not happy AT all, our own fault - never did anything about it.

So last week we decided to take the base apart, wow and what a surprise. This base was built out of what looks like old pallet wood !!!!!

I even took photos as I could not believe what bad quality workmanship this was, after paying the amount of money I did, and then that after the "so called" special.

VERY disgusted, and will never buy a bed from them ever again.

0
Replies (1)
Dial-a-bed
Dial-a-bed's reply12 Nov 2018, 10:50
Official
Hi Chantel

We would like to apologise for the inconvenience caused. We have send this complaint to the branch & regional manager. We received confirmation that they have been in contact with your regards to your complaint.

Kind regards
Dial-a-Bed Team