PR
PAULINA R

1 reviews | Active since Jun 2019

12 Dec 2022, 15:07

Bad Disgusting Service

i bought a bed online on the 06 December 2022 and opt for pick up as their website says lead time is 2 working days and they will contact me.i have been sending emails to the address provided after order confirmation with No responses.Today is the 12th in the afternoon dololo feedback. I needed that bed for my guest room for this coming weekend but the disgusting service we are getting for our hard earned cash. This was my first and last purchase next time will go to your competitors who value their clients next,who knows that need customer in order for them tp expand and keep their doors open.

0
Replies (2)
Dial-a-bed
Dial-a-bed's reply12 Dec 2022, 15:39
Official
Hi Paulina, your query has been escalated to our online manager for urgent attention and will be in contact with you soonest. Thanks, NG. 
PR
PAULINA R's update13 Dec 2022, 13:02
Reviewer Update
No one still hasn't got back to me regarding delivery arrangements ? i have sent am email with my availability for tomorrow but responsed dololo again??????

What is wrong with this shop and its staff.
If this is not sorted today.I need my refund i will go somewhere else