AL
Aliza L

1 reviews | Active since Apr 2015

13 Apr 2015, 11:52

Awaiting late delivery of goods

I placed an order for 3 single Siemons beds at Dial-a-bed Stoneridge branch 2 weeks ago. I have not heard from them during this period. When I phoned this morning, I was advised that the beds had not been made due to the Easter weekend. My order was placed WELL BEFORE the Easter weekend and I have been told it will take yet ANOTHER week. This is completely unacceptable. The customer service has been shocking.

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Replies (1)
Dial-a-bed
Dial-a-bed's reply28 May 2015, 14:27
Official
Hello Aliza Lefkowitz,

We would like to apologise for the incovenience caused
We have received confirmation that the stock was delivered on the 2015/04/15
Kind Regards