Arrogant Sales staff

WHAT A JOKE. After our house flooded i had to buy a new mattress for my queen size EXTRA LENGHT bed due to mold growing causing serious health hazzards . After repeating myself like a parrot almost 50 time to the sales lady at the Amanzimtoti branch telling her i have a bed with a frame amd need a queen extra lenght... she invoiced me for a standard lenght .. so we changed it and i finally left the store almost 2 hours later . When my matress arrived its a KING SIZE extra lenght.. i mean REALLY ?????? i went straight to the shop and she insisted i said King Size ...? i lost it because dont make me out a **** and i even reminded her that she phoned the supplier to see if they had stock in queen extra lenght.. and besides why would i want a king if i needed a queen.. it has been the 2nd day this matress is standing in my living room having al stories about delivery ..

I DO NOT recommend Dial a bed to anyone... poor service and arrogant sales staff.. she has made my experience at dial a bed a living nightmare!!!!!.. they have surely lost me as a client .. this being the second time i purchase from them .. and it will definetaly be the last !!

I am still waiting for my Matress and in the mean time i have to sleep on the floor with my two babies after paying R6995 for a matress i have yet to receive !!!!this is NOT ACCEPTABLE !!!!