NvdW
Narina van der Westhuizen
1 reviews | Active since Jul 2011
26 Jun 2020, 07:55
Any form of feedback?
Placed an order on the 4th of June. Received a call to ask if it will be acceptable if the bed takes 15 working days for delivery due to factory not having stock and having to make the bed. The local branch will be in contact as soon as the bed arrives.
Yesterday I tried to follow up on my order, and both times the agent told me they will phone me with feedback. I still haven't received a call.
Very impatiently waiting for any form of feedback or maybe even a bed.
Helpful (0)
Replies (1)0
Replies (1)Dial-a-bed's replyOfficial
26 Jun 2020, 11:53Hi Narina
Thank you for sharing your review with us.
We are terribly sorry to read of your experience and we would like to make things right.
Our regional manager will be in touch with you shortly to resolve the matter.
Kind Regards,
PM
Dial a Bed
Thank you for sharing your review with us.
We are terribly sorry to read of your experience and we would like to make things right.
Our regional manager will be in touch with you shortly to resolve the matter.
Kind Regards,
PM
Dial a Bed
Dial-a-bed's reply26 Jun 2020, 11:53
Official
Hi Narina
Thank you for sharing your review with us.
We are terribly sorry to read of your experience and we would like to make things right.
Our regional manager will be in touch with you shortly to resolve the matter.
Kind Regards,
PM
Dial a Bed
Thank you for sharing your review with us.
We are terribly sorry to read of your experience and we would like to make things right.
Our regional manager will be in touch with you shortly to resolve the matter.
Kind Regards,
PM
Dial a Bed
