1 reviews | Active since Jul 2011
Zero feedback from DHL regarding shipment
<p>I wish there was an option to give a zero star rating! DHL is hands down the worst courier in South Africa. We have been messed around by DHL every time we have had to use them for a delivery. There is never any feedback given and service levels are non-existent.</p> <p> </p> <p>The standard response is we tried calling but you didn't answer your phone. This is interesting because after being given this excuse I was told that you have no contact details for me. How did you try calling with having my details??? Disgusting service! Do not lie to your customers!</p> <p> </p> <p>Please can I have feedback on my shipment ********** 110. I called in yesterday and gave you all of my contact details. I am still waiting for a response. Respond asap please.</p>
Dear Prishaun
I would like to sincerely apologise about this manner in which your shipment has been handled thus far. I am busy liaising with our imports department in regards to this shipment and will keep you updated about the progress and the reason for the delay.
Kind regards
Nosicelo Manentsa
Dear Prishaun
I would like to sincerely apologise about this manner in which your shipment has been handled thus far. I am busy liaising with our imports department in regards to this shipment and will keep you updated about the progress and the reason for the delay.
Kind regards
Nosicelo Manentsa
