SM
Slindile M
1 reviews | Active since Feb 2019
06 Sept 2020, 19:53
You are not doing enough to ensure my parcel is delivered
DHL I sent all required information to ensure that my parcels are delivered .Im young black woman running a small business in South Africa , you are not doing enough to ensure that my parcels are cleared.Its nice for you because you sitting in your offices getting your fat salaries every month , so my kids must not eat
You are exactly like ANC government , useless and selfish bunch of people who only think for themselves
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Replies (1)DHL Express's replyOfficial
07 Sept 2020, 09:17Dear Slindile,
I trust this mail finds you well and safe.
Thank you for bringing your complaint to our attention, I sincerely apologise for the manner in which this has been handled.
I can assure you we at DHL, take great pride in ensuring our customers have a satisfying experience with our services.
Please allow me a chance to investigate this with further and I will revert to you within the next 24 working hours.
Thank you.
Kind Regards,
On behalf of the MD office.
Busisiwe Sithole
DHL Express's reply07 Sept 2020, 09:17
Official
Dear Slindile,
I trust this mail finds you well and safe.
Thank you for bringing your complaint to our attention, I sincerely apologise for the manner in which this has been handled.
I can assure you we at DHL, take great pride in ensuring our customers have a satisfying experience with our services.
Please allow me a chance to investigate this with further and I will revert to you within the next 24 working hours.
Thank you.
Kind Regards,
On behalf of the MD office.
Busisiwe Sithole
