1 reviews | Active since Jul 2017
worst service provider in sa broad day light ******s
<p>i had a parcel sent from Paris to deliver to me in JHB, the consultant told me the invoice and the actual quantity in the box is different and i double checked it is correct but the consultant insisted that its is wrong so i need to pay a fine of R2000, ok due to the fact i want to receive my parcel i paid and i specifilly ask the consultant that if its the same i want my money back he says no problemthey will do that, i paid the fine and parcel gets delivered to me and i took a video while opening the box and gosh i was right, the consultat is absolute useless and didnt wana do the job properly. and its been almost 2 month now i have not received my reply nor the refund, absolutely disgusting and they are doing this day light *******, worst ever!!!</p> <p> </p> <p> </p>
Good day Jimmy
Thank you for bringing your concern to my attention and I apologise for the inconvenience.
As discussed, i will be investigating your complaint to determine the progress of your refund. Kindly allow me to conclude my investigation and i will be providing you with feedback.
Regards
Mulondi Dzebu
Customer Care Executive
DHL Express
Good day Jimmy
Thank you for bringing your concern to my attention and I apologise for the inconvenience.
As discussed, i will be investigating your complaint to determine the progress of your refund. Kindly allow me to conclude my investigation and i will be providing you with feedback.
Regards
Mulondi Dzebu
Customer Care Executive
DHL Express
Please keep me updated no progress after your phone call the last time.
Thanks
Please keep me updated no progress after your phone call the last time.
Thanks
