JN
Jerome N
1 reviews | Active since Nov 2012
26 Aug 2020, 09:20
WORST SERVICE FOR DELIVERY FOR INTERNATIONAL COUNTRY
Good Day.
I am very disappointing by DHL International, i chose to use them as i thought they are a company that get things done. my Package is destined for Botswana and has been on hold for 3 weeks and not one single person can explain why. all i get is an automated response. i regret using DHL as other companies used by people i know has long received their package or rather had them delivered.
i am at a point of hopelessness and have no confidence that my package will ever reach its destination.
shame on you DHL international.
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Replies (1)0
Replies (1)DHL Express's replyOfficial
26 Aug 2020, 13:21Dear Jerome,
Thank you for posting to us and I would like to apologize for the inconvenience caused.
Kindly be advised that your shipment is on hold at our offices as there is an incorrect address on the waybill. Kindly respond to my email with the correct delivery address so I can arrange for this to be delivered.
Regards
Akhona Mvuza
Customer care Executive office
DHL Express ZA
Thank you for posting to us and I would like to apologize for the inconvenience caused.
Kindly be advised that your shipment is on hold at our offices as there is an incorrect address on the waybill. Kindly respond to my email with the correct delivery address so I can arrange for this to be delivered.
Regards
Akhona Mvuza
Customer care Executive office
DHL Express ZA
DHL Express's reply26 Aug 2020, 13:21
Official
Dear Jerome,
Thank you for posting to us and I would like to apologize for the inconvenience caused.
Kindly be advised that your shipment is on hold at our offices as there is an incorrect address on the waybill. Kindly respond to my email with the correct delivery address so I can arrange for this to be delivered.
Regards
Akhona Mvuza
Customer care Executive office
DHL Express ZA
Thank you for posting to us and I would like to apologize for the inconvenience caused.
Kindly be advised that your shipment is on hold at our offices as there is an incorrect address on the waybill. Kindly respond to my email with the correct delivery address so I can arrange for this to be delivered.
Regards
Akhona Mvuza
Customer care Executive office
DHL Express ZA
