nS
nelly S
1 reviews | Active since Jun 2012
15 May 2020, 14:50
WORST SERVICE EVER!!
SO FRUSTRATING DEALING WITH DHL!! I REQUESTED A COLLECTION FOR 10:30 AM - 13:00 PM TODAY, ITS 14:43 NOTHING!!! I'VE CALLED 4X ALREADY, SPOKE TO 5 DHL AGENTS MY PARCEL IS STILL NOT COLLECTED!!!
Helpful (0)
Replies (1)0
Replies (1)
DHL Express's replyOfficial
15 May 2020, 16:11Dear Nelly
Thank you for taking my call earlier and I would like to profusely apologise about the frustration you had to go through in regards to your collection.
As discussed I will make a follow up with your account executive so that you do not have to go through the same problem.
Kind Regards
Nosicelo Manentsa
Customer Care Executive
Thank you for taking my call earlier and I would like to profusely apologise about the frustration you had to go through in regards to your collection.
As discussed I will make a follow up with your account executive so that you do not have to go through the same problem.
Kind Regards
Nosicelo Manentsa
Customer Care Executive
DHL Express's reply15 May 2020, 16:11
Official
Dear Nelly
Thank you for taking my call earlier and I would like to profusely apologise about the frustration you had to go through in regards to your collection.
As discussed I will make a follow up with your account executive so that you do not have to go through the same problem.
Kind Regards
Nosicelo Manentsa
Customer Care Executive
Thank you for taking my call earlier and I would like to profusely apologise about the frustration you had to go through in regards to your collection.
As discussed I will make a follow up with your account executive so that you do not have to go through the same problem.
Kind Regards
Nosicelo Manentsa
Customer Care Executive