WORST SERVICE EVER!
Absolute worst service I have ever encountered - complete lack of feedback, package still at customs after numerous attempts to contact someone to talk to, several e-mails, no response whats so ever, just plain unacceptable business conduct, can not understand how they are still in business.
Helpful (0)
Replies (1)0
Replies (1)
DHL Express's replyOfficial
24 Jun 2019, 11:46Dear Nandi,
Thank you for writing to us and for taking my call.
On behalf of DHL Express, I would like to apologize for the undoubted inconvenience and undue frustration the delay in delivery of the above shipment has caused.
As discussed, I have received your complaint and looking into it. Please allow me sometime to investigate the matter and get it resolved as quickly as possible.
Please expect an email from me shortly.
Kindest regards.
Avery VisagieCustomer Care Executive
Thank you for writing to us and for taking my call.
On behalf of DHL Express, I would like to apologize for the undoubted inconvenience and undue frustration the delay in delivery of the above shipment has caused.
As discussed, I have received your complaint and looking into it. Please allow me sometime to investigate the matter and get it resolved as quickly as possible.
Please expect an email from me shortly.
Kindest regards.
Avery VisagieCustomer Care Executive
DHL Express's reply24 Jun 2019, 11:46
Official
Dear Nandi,
Thank you for writing to us and for taking my call.
On behalf of DHL Express, I would like to apologize for the undoubted inconvenience and undue frustration the delay in delivery of the above shipment has caused.
As discussed, I have received your complaint and looking into it. Please allow me sometime to investigate the matter and get it resolved as quickly as possible.
Please expect an email from me shortly.
Kindest regards.
Avery VisagieCustomer Care Executive
Thank you for writing to us and for taking my call.
On behalf of DHL Express, I would like to apologize for the undoubted inconvenience and undue frustration the delay in delivery of the above shipment has caused.
As discussed, I have received your complaint and looking into it. Please allow me sometime to investigate the matter and get it resolved as quickly as possible.
Please expect an email from me shortly.
Kindest regards.
Avery VisagieCustomer Care Executive