worst international shipment

<p>I had made a shipment to india from USA. It was a wooden grocery chain used, just sentimental value. The agent told me there was no proper category and he selected textile and insured for $10. When the item arrived india customs wont release after 4weeks wait and few mails back and forth the item received at my friend house and they wanted Rs.700 duty/fine. Because the product had senti,ental value they paid the money and got the package. When they opened the package the item changed from used cross to a t-shirt. When did the package got swapped and why would anyone take this product? If it can happen to a used sentimental product how can we trust dhl with any shipment? Why would they charge Rs700 for a used small wood chain? My tracking no ********** 64146. Where is the *****? </p>