1 reviews | Active since Jan 2017

15 Dec 2022, 07:34

Worst DHL service ever!

Worst service I have ever received. My personal belongings were sent to me from a previous employer and not only did they not arrive but they have been put on hold by DHL. I have sent several emails that have been ignored and have attempted to call them countless times to have the phone put down on my ear because I speak English.

They just never get back to you!

The worst part is the package contains work certificates that I need for my job and my current employer with reason has said that without the hoard copies I might have to be let go!

All I want is my belongings back!

0
Replies (1)
DHL Express
DHL Express's reply15 Dec 2022, 08:57
Official
Dear Derrick

Thank you for bringing this matter to our attention

We apologise for the inconvenience this may have caused and assure you of our best efforts to rectify the matter as soon as possible.

We acknowledge the receipt of your complaint. Please provide me with your waybill/tracking number via e-mail. I will respond to you shortly.

Kind Regards,




Sade Eiman

Customer Care Executive ZA ZA | DHL Express



DHL International (Pty) Ltd t/a DHL Express

DHL House

Fabriek & Van Acht Rd, Isando

1600, Gauteng

South Africa