SP
Suhail P
1 reviews | Active since Mar 2019
04 Mar 2019, 07:28
Worst Courier Service I've Ever Received
Personally the worst experience I've ever had with a courier company, the communication is poor, the estimated delivery dates are off massively and no responses are given unless i nag them, i ordered a friend of mine something from overseas as a birthday gift, the estimated delivery date with emails received to this day still says 25th of February 2019 and it is currently the 4th of March.
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Replies (1)DHL Express's replyOfficial
04 Mar 2019, 09:22Dear Suhail,
Thank you for taking my call a moment ago.
On behalf of DHL Express, I would like to apologize for the undoubted inconvenience the delay in delivery of the above shipment has caused.
As discussed, I will need your DHL tracking / waybill number to look in to the matter and get it resolved as quickly as possible. Please expect and email from me shortly requesting more details.
Regards.Avery VisagieCustomer Care Executive
Thank you for taking my call a moment ago.
On behalf of DHL Express, I would like to apologize for the undoubted inconvenience the delay in delivery of the above shipment has caused.
As discussed, I will need your DHL tracking / waybill number to look in to the matter and get it resolved as quickly as possible. Please expect and email from me shortly requesting more details.
Regards.Avery VisagieCustomer Care Executive
DHL Express's reply04 Mar 2019, 09:22
Official
Dear Suhail,
Thank you for taking my call a moment ago.
On behalf of DHL Express, I would like to apologize for the undoubted inconvenience the delay in delivery of the above shipment has caused.
As discussed, I will need your DHL tracking / waybill number to look in to the matter and get it resolved as quickly as possible. Please expect and email from me shortly requesting more details.
Regards.Avery VisagieCustomer Care Executive
Thank you for taking my call a moment ago.
On behalf of DHL Express, I would like to apologize for the undoubted inconvenience the delay in delivery of the above shipment has caused.
As discussed, I will need your DHL tracking / waybill number to look in to the matter and get it resolved as quickly as possible. Please expect and email from me shortly requesting more details.
Regards.Avery VisagieCustomer Care Executive
