TMvN
Tarek Madiba van Niekerk
1 reviews | Active since Jul 2023
31 Jan 2026, 11:42
WORST COMPANY TO EVER EXIST
Let me tell you , if i could put a negative star rating on how **** this company is .... i would put -*** easily, how does a delivery company suck so bad as doing their job , Pick up and drop off ... so hard for them they can even go from A to B... what a bunch of dum ***** you guys are , How can i order from China is get my stuff is 10Day when you useless sack of **** can even drop of a package is 3 month , how are you still is business and you know how bad you are as you dont even have a call centre you ***** , I WILL NEVER EVER USE YOU GUYS AGAIN , I WILL TELL ALL MY FAMILY AND FRIEND NEVER TO USE YOU FOR ANYTHING , I WILL EVEN TELL EVERY STRANGER TO TELL YOU TO GET ****ED
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DHL Express's replyOfficial
31 Jan 2026, 12:23Dear Tarek
We appreciate your bringing this issue to our attention.
We appreciate your bringing this issue to our attention.
Please accept our apologies for any inconvenience caused. We are committed to resolving the matter promptly and have already engaged the appropriate department. Rest assured, we are dedicated to providing you with our finest services at all times and will follow up with you on Monday by 10:00 to explain in depth the nature of your shipment.
Looking at the tracking number mentioned, I can confirm that your shipment is moving as part of the services called DHL Paket, under the DHL Deutsche Post Banner. This parcel did not move on the Express network but via Global Mail.
Looking at the tracking number mentioned, I can confirm that your shipment is moving as part of the services called DHL Paket, under the DHL Deutsche Post Banner. This parcel did not move on the Express network but via Global Mail.
These shipments are handed over to the Local Postal services in each country to handle the delivery . The turnaround time could be between 4-6 weeks to complete.
You need to contact our e-commerce team on the link below https://www.dhl.com/za-en/home/customer-service.html to interact with the team, their contact number is +*** DHL eCommerce Phone Number alternative you may contact the Post office on either *** or by phone on ***, quote your tracking number. The consultant will be able to provide you with the delivery information required to confirm when you can expect receipt of your shipment.
Kind Regards,
Kind Regards,
Customer Care Team ZA | DHL Express ZA | DHL Express
DHL International Pty Ltd t/a DHL Express
Waterfall Logistics Precinct,
Pretoria Main Road,
Waterfall City,
Midrand, 2090
Gauteng
South Africa
***
DHL Express's reply31 Jan 2026, 12:23
Official
Dear Tarek
We appreciate your bringing this issue to our attention.
We appreciate your bringing this issue to our attention.
Please accept our apologies for any inconvenience caused. We are committed to resolving the matter promptly and have already engaged the appropriate department. Rest assured, we are dedicated to providing you with our finest services at all times and will follow up with you on Monday by 10:00 to explain in depth the nature of your shipment.
Looking at the tracking number mentioned, I can confirm that your shipment is moving as part of the services called DHL Paket, under the DHL Deutsche Post Banner. This parcel did not move on the Express network but via Global Mail.
Looking at the tracking number mentioned, I can confirm that your shipment is moving as part of the services called DHL Paket, under the DHL Deutsche Post Banner. This parcel did not move on the Express network but via Global Mail.
These shipments are handed over to the Local Postal services in each country to handle the delivery . The turnaround time could be between 4-6 weeks to complete.
You need to contact our e-commerce team on the link below https://www.dhl.com/za-en/home/customer-service.html to interact with the team, their contact number is +*** DHL eCommerce Phone Number alternative you may contact the Post office on either *** or by phone on ***, quote your tracking number. The consultant will be able to provide you with the delivery information required to confirm when you can expect receipt of your shipment.
Kind Regards,
Kind Regards,
Customer Care Team ZA | DHL Express ZA | DHL Express
DHL International Pty Ltd t/a DHL Express
Waterfall Logistics Precinct,
Pretoria Main Road,
Waterfall City,
Midrand, 2090
Gauteng
South Africa
***