Worst company i have delt with in the courier busi

I SENT A PACKAGE FROM THIS BRANCH ON THE 14TH DECEMBER TO GERMANY. IT WAS FOR MY DAUGHTER IN AFGHANISTAN. FIRST OFF THE PERSON THAT HELPED ME THEN WAS NEW, HE STATED ATFER SELECTIING WRONG BOX SIZES. THEN IT WAS REPACKED AND THE INFORMATION WAS GIVEN TO HIM. HE GOT NUMEROUS THINGS WRONG. INSURANCE AMOUNT . INSTEAD OF R1000. HE WROTE R10 000. ALSO DID NOT LET ME FILL IN A INVENTORY LIST OF CONTENTS. THEN THERE WAS A DIFFERENCE OF AMOUNT TO BE PAID. I PAID THE R2570. THE NEXT DAY I WAS PLEASED TO SEE THAT PARCEL WAS IN GERMANY . THEN PROBLEMS STARTED. THEY IN FRANKFURT WOULD NOT ACCEPT THE AMOUNT THAT WAS ON PAPERWORK(THE MISTAKE). THEN ALSO DHL HERE HAD FORGOTTEN TO PUT THE COMPANY TELEPHONE NUMBERS FOR THAT SIDE. OR PERSON. I THEN TRACKED AND SAW PARCEL WAS DELAYED . PHONED THIS DHL. I WAS ON THE PHONE ON THE 17TH MOST OF THE THAT IMMEDIATELY AND FROM THEN I HAVE BEEN SHUNTED FROM ONE PERSON TO NEXT, MONDAY WE WENT TO OFFICE HERE. GOT A MANAGER WHO SAID WOULD SORT OUT ASAP AND HIS ASSISTENT NEVER HAPPENED.DIDNT GET BAC. TODAY PHONED MANAGER AGAIN. HE WOULD GET BACK TO US BY END DAY. HAS NOT. 8 PPL WORKING ON THIS AND THIS PATHETIC SERVICE. DISGRACEFUL