where is my stuff

My work had sent me a computer and all IT essentials. I have called constantly askikg for my package, I couldn't start at work as I dont have my stuff. I have being following up with dhl but it seems that 1 of the packages is in joburg and it's on hold, they are not advising me why it's on hold at all, it's super frustrating that I have to constantly call after them askikg where my stuff is and when I'm gonna receive my stuff yet I keep being told they checking with another department. I need my stuff tomorrow please I really need someone to help, I think its dhl express. I need the 3rd peice and the Cape town office has 2 parcels for me and the 3rd otem is stuck in joburg and I need it be delivered here in Cape town