1 reviews | Active since Dec 2016

24 Jan 2017, 15:58

Where is my parcel

<p>My parcel, DHL eCommerce Number ********** ********** 66 left the USA on 25/11/2017 and arrived at an unknown delivey terminal in JHB on 17 January 2017. DHL claims it is with the SA Postal Services, who denies that. Any communication with DHL brings us nowhere closer to teh facts or the truth. Where on earth is my parcel?</p>

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Replies (2)
DHL Express
DHL Express's reply25 Jan 2017, 15:33
Official

Good afternoon Danie,

Please accept our apologies for the inconvenience caused and the level of service you have received.

I am unable to get hold of you on your mobile. Please kindly refer to the email provided above for further communication as I do need more details in order for me to assist you with tracking your shipment.

Many thanks,

Ms Buhle Sekoboane
Customer Care Executive Office

DHL Express – South Africa

DHL Express
DHL Express's reply25 Jan 2017, 15:34
Official

Good afternoon Danie,

Please accept our apologies for the inconvenience caused and the level of service you have received.

I am unable to get hold of you on your mobile. Please kindly refer to the email provided above for further communication as I do need more details in order for me to assist you with tracking your shipment.

Many thanks,

Ms Buhle Sekoboane
Customer Care Executive Office

DHL Express – South Africa