WHERE IS MY PACKAGE AND WHEN WILL I RECEIVE IT ????

My Package was sent on the 29 September and scheduled for Delivery on the 4th October.

On the 2 October i received an invoice which i paid . I called in on the 4th October and was told i needed to send in documentation , which i sent through on the 5th.

I called on the 6th and Kekanetswe Ruele said a physical inspection needed to be done. I called Every single day after that to enquire regarding my parcel and i got the same answer from her everyday : waiting for feedback .

On the 12th again i called in, She then send me an e-mail stating there is no report from customs so she re-booked it for inspection and she 'confirmed ' that inspection was carried out that morning. Again i called every single day to enquire regarding my package and was told: waiting for feedback.... Last week Kekanetswe enlisted the help of her collegue Kgomotso. I sent through an e-mail on Thursday 19th October asking about feedback. Kgomotso called me back and told me some sad story about inspection and mis-communication between kekanetswe and the other department . He promised to sort it out and make sure i get my package.

I then get a call from Thomas at security asking me if i received my package, Like really now- almost A MONTH i am waiting and he asks me if i received it?

I called in on Friday and spoke to Musa who then got a lovely Lady Zanele to help me. She has since Friday morning been trying to help me Locate my package and find out when it would be delivered. But it seems she is getting nowhere as NOBODY seems to be responding to her e-mails.

These are all the people she mailed: Maswane Mashegoana (DHL ZA), external Cc: jnhops; JNB GTW Managers; Sirbestian Nzula (DHL ZA), external; Rynhardt Fourie (DHL ZA); Jonathan Khumalo (DHL ZA) She mailed and cc'd All those people and from all of them NOT ONE OF THEM GOT BACK TO HER. No feedback whatsoever, even though she stated on the e-mail, it is urgent

In All the time i have called and enquired regarding my package, Not once did i lose my temper or anything....I was very Patient and understanding But My patience has ran out and I am now at my wits end and do not know who to contact as calling the call centre and even laying complaints is a waste of time.

I only have 2 Questions: WHERE IS MY PACKAGE AND WHEN WILL IT BE DELIVERED???? It is almost a Month i Am waiting for it.......It is LONG OVERDUE.

I paid to get my package here and i paid the invoice i was sent by DHL now I WANT MY PACKAGE PLEASE.