IA
Ishaam A
1 reviews | Active since Jan 2020
07 Aug 2025, 17:48
We have been receiving terrible service from DHL
We have been receiving terrible service from DHL. We require critical spares that have not been delivered / can't be traced.
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Replies (1)
DHL Express's replyOfficial
08 Aug 2025, 09:00Dear Ishaam,
Thank you for bringing this issue to our attention.
We sincerely apologize for any inconvenience this may have caused. We are committed to resolving the matter promptly and have already engaged the appropriate department. Rest assured, we are dedicated to providing you with the highest level of service at all times, and we will follow up with you within the next two hours.
Kind Regards, Customer Care Executive ZA | DHL Express DHL International Pty Ltd t/a DHL ExpressWaterfall Logistics PrecinctPretoria Main Road,Waterfall CityMidrand, 2090GautengSouth Africa
Thank you for bringing this issue to our attention.
We sincerely apologize for any inconvenience this may have caused. We are committed to resolving the matter promptly and have already engaged the appropriate department. Rest assured, we are dedicated to providing you with the highest level of service at all times, and we will follow up with you within the next two hours.
Kind Regards, Customer Care Executive ZA | DHL Express DHL International Pty Ltd t/a DHL ExpressWaterfall Logistics PrecinctPretoria Main Road,Waterfall CityMidrand, 2090GautengSouth Africa
DHL Express's reply08 Aug 2025, 09:00
Official
Dear Ishaam,
Thank you for bringing this issue to our attention.
We sincerely apologize for any inconvenience this may have caused. We are committed to resolving the matter promptly and have already engaged the appropriate department. Rest assured, we are dedicated to providing you with the highest level of service at all times, and we will follow up with you within the next two hours.
Kind Regards, Customer Care Executive ZA | DHL Express DHL International Pty Ltd t/a DHL ExpressWaterfall Logistics PrecinctPretoria Main Road,Waterfall CityMidrand, 2090GautengSouth Africa
Thank you for bringing this issue to our attention.
We sincerely apologize for any inconvenience this may have caused. We are committed to resolving the matter promptly and have already engaged the appropriate department. Rest assured, we are dedicated to providing you with the highest level of service at all times, and we will follow up with you within the next two hours.
Kind Regards, Customer Care Executive ZA | DHL Express DHL International Pty Ltd t/a DHL ExpressWaterfall Logistics PrecinctPretoria Main Road,Waterfall CityMidrand, 2090GautengSouth Africa