Waybill No. ***

Good day.

I have a big complaint on a package sent to me which contains a laptop bought in 2017 here in Johannesburg, South Africa. My brother is sending it back to me to get it repaired and nothing else. A DHL staff by the name Zile Mkhize (DHL ZA) <***> contacted me yesterday. I shared all the details with her, including the receipt of payment. I cannot be paying customs duty on what was originally bought here in 2017. He is only sending it back to me for repairs. Kindly resolve this so that the DHL package could be cleared at no cost.

Thank you.