LP
L P
1 reviews | Active since Nov 2016
24 Feb 2019, 13:22
Waiting for a response
Sent several emails regarding my package. I have not received any response as yet.
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Replies (1)
DHL Express's replyOfficial
25 Feb 2019, 11:42Dear L Pillay,
Thank you for contacting DHL Express.
We apologise if your recent interaction was us was not as seamless as we would have wanted it to be and apologise for the manner in which this matter has been handled.
I would like to confirm receipt of payment - Parcel is currently being retrieved from Bond store to ensure with delivery .
We will update you again regarding expected time of delivery .
Best Rgds,
Kind regards, Customer Care Executive Office
DHL Express – South Africa
DHL House
Cnr: Fabriek and Van Acht Streets
Isando, Gauteng, 1600
Telephone: +***0
Fax: +***7
www.dhl.com
Thank you for contacting DHL Express.
We apologise if your recent interaction was us was not as seamless as we would have wanted it to be and apologise for the manner in which this matter has been handled.
I would like to confirm receipt of payment - Parcel is currently being retrieved from Bond store to ensure with delivery .
We will update you again regarding expected time of delivery .
Best Rgds,
Kind regards, Customer Care Executive Office
DHL Express – South Africa
DHL House
Cnr: Fabriek and Van Acht Streets
Isando, Gauteng, 1600
Telephone: +***0
Fax: +***7
www.dhl.com
DHL Express's reply25 Feb 2019, 11:42
Official
Dear L Pillay,
Thank you for contacting DHL Express.
We apologise if your recent interaction was us was not as seamless as we would have wanted it to be and apologise for the manner in which this matter has been handled.
I would like to confirm receipt of payment - Parcel is currently being retrieved from Bond store to ensure with delivery .
We will update you again regarding expected time of delivery .
Best Rgds,
Kind regards, Customer Care Executive Office
DHL Express – South Africa
DHL House
Cnr: Fabriek and Van Acht Streets
Isando, Gauteng, 1600
Telephone: +***0
Fax: +***7
www.dhl.com
Thank you for contacting DHL Express.
We apologise if your recent interaction was us was not as seamless as we would have wanted it to be and apologise for the manner in which this matter has been handled.
I would like to confirm receipt of payment - Parcel is currently being retrieved from Bond store to ensure with delivery .
We will update you again regarding expected time of delivery .
Best Rgds,
Kind regards, Customer Care Executive Office
DHL Express – South Africa
DHL House
Cnr: Fabriek and Van Acht Streets
Isando, Gauteng, 1600
Telephone: +***0
Fax: +***7
www.dhl.com