1 reviews | Active since Oct 2015
WAITING FOR A REFUND FOR A YEAR
<p>NO FEEDBACK NO PROOF OF CLAIM BEING SUBMITTED NOE FEED BACK THE POOREST SERVICE IN TH EWORLD THIS HAS BEEN A NIGHTMARE AND MY REFUND IS STILL NOT PAID </p>
Good morning Siva,
I do apologize for the experience you have had with our company. I understand that this incident has been a great disappointment to you and I assure you that this matter has not been taken lightly and is in no way reflective of the level of service that DHL Express prides itself in.
Please be advised that I will liaise with our Finance Manager to confirm if the refund has been processed and if not the reason why and when will it be completed. In order for me to get the details required I need an airway bill number as well as your company's Account number. I have sent you an email please forward me the requested information.
Kind Regards
Charmaine Ram
Customer Care Executive
Good morning Siva,
I do apologize for the experience you have had with our company. I understand that this incident has been a great disappointment to you and I assure you that this matter has not been taken lightly and is in no way reflective of the level of service that DHL Express prides itself in.
Please be advised that I will liaise with our Finance Manager to confirm if the refund has been processed and if not the reason why and when will it be completed. In order for me to get the details required I need an airway bill number as well as your company's Account number. I have sent you an email please forward me the requested information.
Kind Regards
Charmaine Ram
Customer Care Executive
Good morning Siva,
I do apologize for the experience you have had with our company. I understand that this incident has been a great disappointment to you and I assure you that this matter has not been taken lightly and is in no way reflective of the level of service that DHL Express prides itself in.
Please be advised that I will liaise with our Finance Manager to confirm if the refund has been processed and if not the reason why and when will it be completed. In order for me to get the details required I need an airway bill number as well as your company's Account number. I have sent you an email please forward me the requested information.
Kind Regards
Charmaine Ram
Customer Care Executive
Good morning Siva,
I do apologize for the experience you have had with our company. I understand that this incident has been a great disappointment to you and I assure you that this matter has not been taken lightly and is in no way reflective of the level of service that DHL Express prides itself in.
Please be advised that I will liaise with our Finance Manager to confirm if the refund has been processed and if not the reason why and when will it be completed. In order for me to get the details required I need an airway bill number as well as your company's Account number. I have sent you an email please forward me the requested information.
Kind Regards
Charmaine Ram
Customer Care Executive
this has still not been sorted out they give me incorrect number to call this company is becoming a joke to get refunded money that is owed to me i have never work with such idiots in my life 8 months and i am still waiting after bundles of lies
this has still not been sorted out they give me incorrect number to call this company is becoming a joke to get refunded money that is owed to me i have never work with such idiots in my life 8 months and i am still waiting after bundles of lies