Very very bad experience

<p>Waybill: ********** 396. After ordering dresses and related goods for my daughters wedding end of March, goods arrived in SA on 13 February 2017. DHL was indicated by the company in China (Beijing) as the responsible courier for my parcel. After about a week has past I needed to contact DHL to enquire about delivery. I was then told I need to pay R2500.00 custom tax to DHL for the 2 parcels. I paid the same day and recieved only 1 parcel that week. For the second parcel I had to send credit card statements as proof of payment. I cannot understand why send only 1 parcel. I paid all goods via a single credit card transaction! By this time I had submitted all correspondence I had with China to DHL. Ths included my receipt from the company I bought the goods from. Neadless to say nothing happened and my parcel is still with customs. DHL tracking has been showing "Clearance event" since 14 February 2017 and is still. No enquiries, even daily, brings me closer to any progress. I am helpless, angry, fed-up and not sure if I will receive my goods by the time of the wedding. It will then be a huge financial loss for me. Goods total was R4000.00, adding custom tax of R2500.00 and if I need to pay penalty or storage (which they mentioned earlier and I refused) I do not know..... Trying to contact customs directly is a total waste of time. No one can or is willing to assist. Never ever will I order anything from abroad again!! If anyone has advise pleae do share.</p>