bB
bronwyn B
1 reviews | Active since Oct 2016
04 Jun 2025, 10:57
Very long delivery time DHL - Revibe should use another courier
I ordered from Revibe, and they promised delivery within 2-4 working days, it has been 4 working days and I still havent received my order, DHL promises to deliver by 9 June claiming I reside in a high risk area, but when I gave my work address which is more central and not a high risk area, it is indicating an even later date of delivery, very poor and pathetic. Revibe should seriosuly consider another courier.
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DHL Express's replyOfficial
04 Jun 2025, 11:59Good day Bronwyn
I hope you are well.
Thank you for bringing this issue to our attention.
I hope you are well.
Thank you for bringing this issue to our attention.
We sincerely apologize for any inconvenience this may have caused. We are committed to resolving the matter promptly and have already engaged the appropriate department. Rest assured, we are dedicated to providing you with the highest level of service at all times, and we will follow up with you within the next two hours.
DHL International Pty Ltd t/a DHL Express
DHL International Pty Ltd t/a DHL Express
Waterfall Logistics Precinct,
Pretoria Main Road,
Waterfall City,
Midrand, 2090
Gauteng
South Africa
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DHL Express's reply04 Jun 2025, 11:59
Official
Good day Bronwyn
I hope you are well.
Thank you for bringing this issue to our attention.
I hope you are well.
Thank you for bringing this issue to our attention.
We sincerely apologize for any inconvenience this may have caused. We are committed to resolving the matter promptly and have already engaged the appropriate department. Rest assured, we are dedicated to providing you with the highest level of service at all times, and we will follow up with you within the next two hours.
DHL International Pty Ltd t/a DHL Express
DHL International Pty Ltd t/a DHL Express
Waterfall Logistics Precinct,
Pretoria Main Road,
Waterfall City,
Midrand, 2090
Gauteng
South Africa
***