1 reviews | Active since Feb 2017

26 Sept 2019, 09:07

Very fast and efficient

I ordered a phone from China it left China on Friday. They called me on Saturday to pay the pre-release of customs. (Needed to call back to ask a question, the telephone was answered after 2 rings and my query was answered) I had the phone on Monday in hand.

On the other hand, I have only had terrible customer support from Aramex if they ever answered the phone. Very slow delivery had to wait a week and a half once the product arrived in South Africa to get it delivered.

0
Replies (1)
DHL Express
DHL Express's reply26 Sept 2019, 10:05
Official
Dear Darryn,

Thank you for taking the time to comment on our service. 

We are delighted to know that we rendered our service to your satisfaction and will endeavor to keep this up. Thank you for your business and if there is anything we can assist with, please do not hesitate to contact us again. 

Regards
Akhona Mvuza
Customer Care Executive
DHL Express South Africa