KZ
Kayise Z
1 reviews | Active since Jan 2017
31 Jul 2025, 14:46
Very Bad Service
Today I received a call at 07-30 and was told that my order will be delivered in 2 hours time. up now, i haven't received my order???
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DHL Express's replyOfficial
31 Jul 2025, 15:11Dear Kayise Zantsi
Thank you for bringing this issue to our attention.
We sincerely apologize for any inconvenience this may have caused. We are committed to resolving the matter promptly and have already engaged the appropriate department. Rest assured, we are dedicated to providing you with the highest level of service at all times, and we will revert with the outcome.
Kind Regards,
Customer Care Executive ZA | DHL Express
DHL International Pty Ltd t/a DHL Express
Waterfall Logistics Precinct
Pretoria Main Road,
Waterfall City
Midrand, 2090
Gauteng
South Africa
DHL Express's reply31 Jul 2025, 15:11
Official
Dear Kayise Zantsi
Thank you for bringing this issue to our attention.
We sincerely apologize for any inconvenience this may have caused. We are committed to resolving the matter promptly and have already engaged the appropriate department. Rest assured, we are dedicated to providing you with the highest level of service at all times, and we will revert with the outcome.
Kind Regards,
Customer Care Executive ZA | DHL Express
DHL International Pty Ltd t/a DHL Express
Waterfall Logistics Precinct
Pretoria Main Road,
Waterfall City
Midrand, 2090
Gauteng
South Africa