RN
Rudie N
1 reviews | Active since Aug 2016
04 Feb 2021, 15:43
*************
Despite DHL’s reply to Hellopeter to phone me the same day regarding the accident there driver caused no one has phoned me.
Can't trust DHL.....not even with a return call they said they will make to solve my problem that there driver caused.
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DHL Express's replyOfficial
06 Feb 2021, 13:48Dear Rudie Nieuwenhuis
I trust this mail finds you well and safe.
Thank you for bringing your complaint to our attention, I sincerely apologise for the manner in which this has been handled.
I can assure you we at DHL, take great pride in ensuring our customers have a satisfying experience with our services.
Please allow us a chance to follow this up and we will revert to on Monday – 08.02.2021
Thank you.
Customer Care Executive ZA | DHL Express
DHL International (Pty) Ltd t/a DHL Express
DHL House
Fabriek & Van Acht Rd, Isando
1600, Gauteng
South Africa
DHL Express's reply06 Feb 2021, 13:48
Official
Dear Rudie Nieuwenhuis
I trust this mail finds you well and safe.
Thank you for bringing your complaint to our attention, I sincerely apologise for the manner in which this has been handled.
I can assure you we at DHL, take great pride in ensuring our customers have a satisfying experience with our services.
Please allow us a chance to follow this up and we will revert to on Monday – 08.02.2021
Thank you.
Customer Care Executive ZA | DHL Express
DHL International (Pty) Ltd t/a DHL Express
DHL House
Fabriek & Van Acht Rd, Isando
1600, Gauteng
South Africa