UNSAFE DELIVERY OF BANK CARD

I seem to be struggling with DHL Express. I have finally been informed by Barclays that a bank card sent to me was via DHL on 21st June, which arrived on Friday 23rd June (at 4.24 pm) at DHL Cape Town. Due to the slow reaction from Barclays, they only actually only gave me the DHL AWB number yesterday and I contacted DHL immediately. They were aware of the package (my relief was palpable). and promised to get this to me yesterday afternoon, or early this morning. Apparently it was passed to CDC Couriers and I was told to expect a call from someone at 4.20pm to explain the delay, and when indeed this would be delivered. And so, no call and of course, the courier never arrived. Consequently, I spent the entire day today, awaiting either a call or the courier to arrive. Neither. I rang DHL again and was assured that someone would be in touch. I have waited all day for the courier to arrive. No sign. And so yet again I tried phoning them at lunchtime, but no-one was home. it just rang off the hook. I left it an hour or two (after a few tries). Finally, I spoke to another of the team at DHL, who again, assured me that I could expect a call at 4.50pm from someone called Ntombe (in investigations - what investigations???) And of course. Yet again. No call. I can only assume that the package has been lost between DHL & CDC. Bearing in mind that this is a bank card, I will obviously have to cancel the card and start from scratch (which is such a headache for me). But this time I will have to ensure that neither DHL or CDC are involved, because they are obviously unreliable. I shall obviously advise Barclays because that they need to be be aware that their chosen method of delivery is unsafe. Just so disgusted that a client (of both Barclays , DHL & CDC) should be totally blindsided. Clients / customers deserve so much better!