CH
CARL H
1 reviews | Active since Sept 2012
01 Jun 2015, 10:25
UNRELIABLE SERVICE FROM DHL
VERY EXPENSIVE AIRFREIGHT PARCEL FROM CHINA DELAYED AFTER REPEATED FALSE DELIVERY PROMISES FROM SENIOR DHL PERSONNEL. POOR SERVICE BY DHL IS IN STARK CONTRAST WITH THEIR WONDERFUL ADVERTISING FOR FAST, EFFICIENT AND AFFORDABLE WORLDWIDE SERVICE. BEWARE IF YOU BELIEVE THIS!
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DHL Express's replyOfficial
02 Jun 2015, 10:33Hello CMULOCK,
Thank you for taking my call and bringing this to our attention.
Kindly be advised internal investigations are ongoing with regards to these incidents, so that measures can be put in place to prevent such incidents from reoccurring in future.
Please do not hesitate to contact me should you require assistance.
Regards
Tshegofatso Dubula
Customer Care Executive
Thank you for taking my call and bringing this to our attention.
Kindly be advised internal investigations are ongoing with regards to these incidents, so that measures can be put in place to prevent such incidents from reoccurring in future.
Please do not hesitate to contact me should you require assistance.
Regards
Tshegofatso Dubula
Customer Care Executive
DHL Express's reply02 Jun 2015, 10:33
Official
Hello CMULOCK,
Thank you for taking my call and bringing this to our attention.
Kindly be advised internal investigations are ongoing with regards to these incidents, so that measures can be put in place to prevent such incidents from reoccurring in future.
Please do not hesitate to contact me should you require assistance.
Regards
Tshegofatso Dubula
Customer Care Executive
Thank you for taking my call and bringing this to our attention.
Kindly be advised internal investigations are ongoing with regards to these incidents, so that measures can be put in place to prevent such incidents from reoccurring in future.
Please do not hesitate to contact me should you require assistance.
Regards
Tshegofatso Dubula
Customer Care Executive