1 reviews | Active since Nov 2022
UNABLE TO TRACK DHL INTERNATIONAL PARCEL!!!
I Posted a 16Kg parcel (unaccompanied luggage) from Deutsche Post AG, Munich, Germany on 21/10/22. The tracking number is: CY 5*** DE. On your website, it says the shipment is handled by DHL Parcel Customer Services. The one and only communication says on the 21/10/22 that the shipment is being prepared for air transport and is loaded into a shipping container. No further information!! I have made so many telephone calls to DHL and the Post Office and no one can help me!! I have been to the Bryanston DHL offices 3 times and to the Bryanston Post Office a few times and there is no info on my parcel. Today in desperation I asked to speak to the MD of DHL and was instead put through to a supervisor at DHL Express. (I had no joy speaking to DHL Parcel Customer Services). He suggested I contact Hello Peter about it all and assured me I would get some answers. The parcel cost me way more than R1000 to post from Munich and I find that more than a month later to not be able to get any answers from anyone is totally unacceptable!!! Please can somebody responsible from DHL International help me?
