CP
Charles P
1 reviews | Active since Sept 2010
08 Jul 2020, 15:57
Trying to get my goods delivered
I have been trying since March when my package arrived in the country to get it delivered to me. I complained to 'management' as they have on the Website and they only come back to me on rare occasions I guess when they have nothing better to do. My last email was sent on the 2/7 and still no reply. I really don't know what to do seems like no one there cares at all.
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Replies (2)
DHL Express's replyOfficial
08 Jul 2020, 16:36Dear Charles,
Thank you for your post. On behalf of DHL Express, I would like to apologize for the undoubted inconvenience the delay in delivery of the above shipment has caused.
We have received your complaint. Kindly expect an email from me shorty requesting shipment details.
Regards.
Avery Visagie
Avery Visagie
Customer Care Executive ZA | DHL Express
DHL Express's reply08 Jul 2020, 16:36
Official
Dear Charles,
Thank you for your post. On behalf of DHL Express, I would like to apologize for the undoubted inconvenience the delay in delivery of the above shipment has caused.
We have received your complaint. Kindly expect an email from me shorty requesting shipment details.
Regards.
Avery Visagie
Avery Visagie
Customer Care Executive ZA | DHL Express
CP
Charles P's updateReviewer Update
26 Aug 2020, 12:26Unfortunately still not resolved, surely this must rate as some sort of record in the Client service category.
CP
Charles P's update26 Aug 2020, 12:26
Reviewer Update
Unfortunately still not resolved, surely this must rate as some sort of record in the Client service category.