Third parcel in a row
DHL please explain how a third parcel has been stopped after explaining the problem two days in a row! AWB ********** 582. Stopped.
Dear Wendy,
Please accept my humble apology for the way we have handled your shipment. I did receive your complaint and looking into it, I am personally investigating what transpired and will put measures into place to ensure that same does not happen again.
Please expect an email from me shortly.
Kind regards.
Avery Visagie
Customer Care Executive
Dear Wendy,
Please accept my humble apology for the way we have handled your shipment. I did receive your complaint and looking into it, I am personally investigating what transpired and will put measures into place to ensure that same does not happen again.
Please expect an email from me shortly.
Kind regards.
Avery Visagie
Customer Care Executive
