MW
Mendu W

1 reviews | Active since Jul 2013

21 Jul 2017, 11:08

****** *******...I DON'T USE DHL!

<p>I paid a little over R100 to shipp my good weighing around 500g and now I get a message from DHL that I need to pay over R500! ***! How can this customs **** be more expensive then the shipping that I paid. This means that I am to pay almost R700 for goods that cost around that amount! TO HELL WITH DHL. I should have used UPS like I did previously! I am so ****ed off with this company....****** *******! I MUST TELL THE WORLD NOT TO US THIS COMPANY...THEY USE TRICKERY AND ONLY TELL YOU OF THIS HIGH EXTRA COSTS LATER!</p>

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Replies (1)
DHL Express
DHL Express's reply21 Jul 2017, 13:45
Official

Good afternoon Mendi,

Thank you for bring your concern to my attention and I would like to apologise for the inconvenience.

I attempted contacting you on the contact number provided, yet was unable to get through to you. Kindly advise when it would be suitable for me to contact you to further discuss your shipment.

I have emailed you my investigation and will further attempt to contact you.

Regards

Mulondi Dzebu

Customer Care Executive

DHL Express