HG
Henrik G
1 reviews | Active since Nov 2015
16 Nov 2015, 10:52
They LOST my Passport
Picked up in Pretoria on 10 Nov, packet got to JHB Sort Facility on 11 Nov. Was supposed to go to Cape Town from there, but they LOST the packet. I had to cancel flights, cost me R28k already.<br> <br> I can't belive DHL lost my passport. Now I need to worry about identity theft and all of that as well.
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DHL Express's replyOfficial
16 Nov 2015, 11:35Hello denhog,
Thank you for bringing this complaint to our attention.
i will be following up with a email and will advise you as soon as i have any information on the shipment.
Regards
Nicole Pietersen
Customer Care Executive Office
Thank you for bringing this complaint to our attention.
i will be following up with a email and will advise you as soon as i have any information on the shipment.
Regards
Nicole Pietersen
Customer Care Executive Office
DHL Express's reply16 Nov 2015, 11:35
Official
Hello denhog,
Thank you for bringing this complaint to our attention.
i will be following up with a email and will advise you as soon as i have any information on the shipment.
Regards
Nicole Pietersen
Customer Care Executive Office
Thank you for bringing this complaint to our attention.
i will be following up with a email and will advise you as soon as i have any information on the shipment.
Regards
Nicole Pietersen
Customer Care Executive Office