The most useless company in the world

Item: DHL Express
Rating: 1
Author: Jack M

I have just shipped another package with DHL Express. 4-day priority shipping. Here I am thinking everything went well and it is in France already. I get an email this morning that it is still sitting in customs and hasn't left the country. 5 days later!!!!

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Replies (1)

DHL Express's replyOfficial

07 Jul 2021, 09:21

Dear Jack,

Thank you for your post and for bringing this matter to our attention. Please accept my sincere apology for any inconvenience that may have been caused by this matter.

We have received your complaint and we're looking into the matter. Kindly allow us sometime to investigate and get the matter resolved for you.

Please hold for an update from one of our Customer Care Executives before close of business today.

Kindest regards,
Avery Visagie
Customer Care Department ZA | DHL Express

DHL Express's reply07 Jul 2021, 09:21

Official