Thank you Sade!

Item: DHL Express
Rating: 5
Author: Catherine E

The service I recieved from the DHL office last month especially from Sade Eiman (customer care) who I think is based in the Midrand, Pretoria office was so exceptional that it still warms my heart whenever i remember it. Sade's professionalism, genuine care communicated while attending to my issue and clear communication about what i needed to do, was so so helpful at a time when i was going into panic mode due to a close deadline. Thank you so much Sade! You are an angel!

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Replies (1)

DHL Express's replyOfficial

13 Nov 2025, 14:32

Dear Catherine Egbe

Thank you for taking the time to compliment Sade. This is exactly what our brand strives for, and we truly appreciate you sharing the professionalism you experienced. We will make sure he receives your feedback and continues delivering the top-notch service you have been experiencing.

Thank you for the 5-star rating. I am certain this will mean a lot to Sade.
Thank you for your continued support, and please don’t hesitate to contact us if there’s anything else we can assist you with.

Kind Regards,

Customer Care Executive ZA | DHL Express ZA | DHL Express

DHL International Pty Ltd t/a DHL Express

Waterfall Logistics Precinct,

Pretoria Main Road,

Waterfall City,

Midrand, 2090

Gauteng

South Africa

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DHL Express's reply13 Nov 2025, 14:32

Official